Privacy Policy

Who are we?

We are Blackstraw Training (A Division of The Data Factory (UK) Ltd) Registered Office RH15 8QY (Unit 1)) This email address is being protected from spambots. You need JavaScript enabled to view it. (“Company”).

We provide consulting services to customers.We use your information as further explained in this Privacy Notice. We’ll be the “controller” of the information you provide to us. Our website links to other websites, which will have their own privacy notices and terms.

What does this Privacy Notice cover?

We at Blackstraw Training Ltd. take your personal data seriously. This policy:

sets out the types of personal data that we collect about you;
explains how and why we collect and use your personal data;
explains how long we keep your personal data for;
explains when, why and with who we will share your personal data;
sets out the legal basis we have for using your personal data;
explains the effect of refusing to provide the personal data requested;
explains where we store your personal data and whether we transfer your data outside of the European Economic Area;
explains the different rights and choices you have when it comes to your personal data;
and explains how you can contact us.

What personal data do we collect about you?

We will collect certain personal information about you in the course of your relationship with us. This information includes your name, email address, business address and telephone number. We do not collect sensitive personal data about you.

Where do we collect personal data about you from?

We may collect personal data about you from the following sources:

Directly from you. This is information you provide to us via our website, or during consultations with us.
From an agent/third party acting on your behalf. e.g. from one of your colleagues or a recruitment agency.
Through publicly available sources. We use the following public sources: LinkedIn, Facebook, Companies House, Credit Check Agencies

How and why do we use your personal data?

We use your personal data for the following purposes:

To contact you to discuss the services or products you receive from us (and any changes to them); to respond to any questions or concerns you have raised; to deal with administrative matters such as invoicing and renewal; to otherwise carry out our obligations arising under our contract with your and to enforce the same.

We will not use your information for any other purposes unless we are required to do so by law.

How long do we keep your personal data?

How long we keep your information will depend on the purpose for which we use it.

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations. We have internal rules that set out how long we retain information.

Who do we share your personal data with?

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, Training consultants carrying out testing and development work, research and mailing houses and function co-ordinators. We share your personal information with our other Group companies for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity.

If any bankruptcy or reorganisation proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible, they will be sold or transferred to third parties.

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.

These third parties comply with similar and equally stringent undertakings of privacy and confidentiality. No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.

What legal basis do we have for using your personal data?

We process your information:

to be able to provide you with products AND/OR services in line with our Terms & Conditions via the Company website.
as this is necessary for the performance of the contract with you for consulting service or to take steps at your request prior to entering into this contract.
as this is necessary in pursuit of our legitimate interests in marketing similar products and services to you. Note: You’ve the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it is set out below.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If we have a commercial contract with you, our contractual obligations under that contract with you that require us to process your information.

Do we make automated decisions concerning you?

No, we do not carry out automated decision making or automated profiling.

How We Use Cookies

We use cookies to enable the website to work. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

What about marketing?

Blackstraw Training would like to contact you from time to time about our new similar products and promotional offers by email/SMS/telephone/post. You can unsubscribe / opt out at any time by clicking the “Unsubscribe” link in any of our communication or by contacting us using the details at the end of this Privacy Notice .

Where do we store your personal data? Do we transfer your personal data outside the EEA?

All information you provide to us is securely stored on a UK Cloud Server platform. Data is not transferred outside the UK.

How do we keep your personal data secure?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights

What does this mean?

The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Notice.

The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice). This is so you’re aware and can check that we’re using your information in accordance with data protection law.

The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

The right to object to processing

You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.

How will we handle a request to exercise your rights?

We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

baseless or excessive/repeated requests, or
further copies of the same information.

Alternatively, the law may allow us to refuse to act on the request.

How can you contact us?

If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here.

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator (UK Information Commissioners Office – ICO)