Who are we?
We provide consulting services to customers.We use your information as further explained in this Privacy Notice. We’ll be the “controller” of the information you provide to us. Our website links to other websites, which will have their own privacy notices and terms.
What does this Privacy Notice cover?
We at Blackstraw Training Ltd. take your personal data seriously. This policy:
- sets out the types of personal data that we collect about you;
- explains how and why we collect and use your personal data;
- explains how long we keep your personal data for;
- explains when, why and with who we will share your personal data;
- sets out the legal basis we have for using your personal data;
- explains the effect of refusing to provide the personal data requested;
- explains where we store your personal data and whether we transfer your data outside of the European Economic Area;
- explains the different rights and choices you have when it comes to your personal data;
- and explains how you can contact us.
What personal data do we collect about you?
We will collect certain personal information about you in the course of your relationship with us. This information includes your name, email address, business address and telephone number. We do not collect sensitive personal data about you.
Where do we collect personal data about you from?
We may collect personal data about you from the following sources:
- Directly from you. This is information you provide to us via our website, or during consultations with us.
- From an agent/third party acting on your behalf. e.g. from one of your colleagues or a recruitment agency.
- Through publicly available sources. We use the following public sources: LinkedIn, Facebook, Companies House, Credit Check Agencies
How and why do we use your personal data?
We use your personal data for the following purposes:
To contact you to discuss the services or products you receive from us (and any changes to them); to respond to any questions or concerns you have raised; to deal with administrative matters such as invoicing and renewal; to otherwise carry out our obligations arising under our contract with your and to enforce the same.
We will not use your information for any other purposes unless we are required to do so by law.
How long do we keep your personal data?
How long we keep your information will depend on the purpose for which we use it.
We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations. We have internal rules that set out how long we retain information.
Who do we share your personal data with?
We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, Training consultants carrying out testing and development work, research and mailing houses and function co-ordinators. We share your personal information with our other Group companies for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity.
If any bankruptcy or reorganisation proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible, they will be sold or transferred to third parties.
Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.
These third parties comply with similar and equally stringent undertakings of privacy and confidentiality. No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.
What legal basis do we have for using your personal data?
We process your information:
- to be able to provide you with products AND/OR services in line with our Terms & Conditions via the Company website.
- as this is necessary for the performance of the contract with you for consulting service or to take steps at your request prior to entering into this contract.
- as this is necessary in pursuit of our legitimate interests in marketing similar products and services to you. Note: You’ve the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it is set out below.
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If we have a commercial contract with you, our contractual obligations under that contract with you that require us to process your information.
Do we make automated decisions concerning you?
No, we do not carry out automated decision making or automated profiling.
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What about marketing?
Blackstraw Training would like to contact you from time to time about our new similar products and promotional offers by email/SMS/telephone/post. You can unsubscribe / opt out at any time by clicking the “Unsubscribe” link in any of our communication or by contacting us using the details at the end of this Privacy Notice .
Where do we store your personal data? Do we transfer your personal data outside the EEA?
All information you provide to us is securely stored on a UK Cloud Server platform. Data is not transferred outside the UK.
How do we keep your personal data secure?
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
How can you make a request to exercise your rights?
To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.
How will we handle a request to exercise your rights?
We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
- baseless or excessive/repeated requests, or
- further copies of the same information.
Alternatively, the law may allow us to refuse to act on the request.
How can you contact us?
If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here.
If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator (UK Information Commissioners Office – ICO)